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Delivery Information

For standard orders, we ship using secure, non-descript packaging material. Inside, you'll see’s elegantly branded gift packaging - ideal for gifting or personal storage. We also offer complimentary gift cards (plain or customized). You may also request a gift receipt.

On the day of shipment we'll email you shipping confirmation that includes order-tracking information. You'll be kept informed of the transportation process at every step. You may also access shipping information by using your personal account. In general, orders are shipped within 5-7 days.

Taxes are included in the prices.

Returns & Refunds

Since we make international shipments and do not sell products priced over 200 EUR, we do not offer returns or refunds, except:

  • The buyer cancels the order before shipment.
  • The buyer does not accept the package at the door from the carrier because it is damaged or defective.